Policies

I accept returns and exchanges.

Contact me within 7 days of delivery
Ship items back within 14 days of delivery

Because clients approve proofs before they are printed and mailed, refunds can only be made if an error is made after the final proofs are approved.

If your proof is not approved within 2 business days, your labels will be shipped. If corrections are needed, the client will be responsible for the cost of shipping and reprints.

I don't accept cancellations.

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads

Color and alignment may vary.

One monitor will display color differently from another; please take this into consideration when ordering. I cannot guarantee that what you receive or print at home will have the exact colors of what you see on your screen.

Although everything possible is done to ensure that labels are perfectly aligned, there are some variations in alignment. Nothing is shipped that I wouldn't be proud to use.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.