Loading... Please wait...

Policies

Can I get a proof?

Well, of course!

Making you happy is a huge part of my job! As the one and only graphic artist at Bohtieque, I personally fit your text to each design. A complimentary digital proof is sent via email within 36 hours after payment. If you do not reply to my email regarding the proof within 3 business days, your order will be shipped after I double check that my text matches what you submitted.

When will I get my order?

Everything here is made to order--just for you! Production typically takes up to three business days after you approve your proof. Add this to your shipping transit time, which is outlined below.


US Orders

Standard orders are shipped via USPS Parcel Post with tracking. Once they are shipped, USPS's delivery target is 2-5 days for first class mail; orders of four items or less are shipped via First Class Parcel while orders of five items or more are shipped via USPS First Class Priority. This economical and reliable method of shipping does not have a time guarantee.
 
International Orders

All orders are shipped via USPS First Class International mail. Once they are shipped, transit time varies from 1-6 weeks depending on location and customs. Please be aware that you are responsible for any additional customs fees.

 

So, what does shipping cost?

That depends on what you order and where you are! 

US Shipping Charges

From Up to Shipping is...
 $.01  $10.00  $3.75
 $10.01  $20.00  $4.00
 $20.01  $30.00  $4.75
 $30.01  $40.00  $7.00
 $40.01  $49.99  $9.25
 $50.00  and above  FREE

International Shipping Charges

From Up to Shipping is...
 $.01  $7.75 $11.75
 $7.76  $15.00 $14
 $11.01  $20.00 $17.50
 $20.01  $35.00 $18.75
 $35.01  $49.99 $21.00
 $50.00  $1000.00 $25.00

 

Can I get my order faster?

Sure! Although orders typically take up to three days to print after your proof approval, there are faster transit shipping methods. When you check out, you can choose the following shipping upgrades to UPS. These costs will be added to the standard shipping total.

  • $25 for two business days
  • $50 for overnight

 

Returns Policy


I love my customers. I'm sure you'll be happy with your purchase, so that's why I offer a 100% satisfaction guarantee for all of my products. If there is an issue with your order, please contact me to that I can determine the best way to address your concern.

If you need to return your order, the entire order must be sent back to us for a full refund. Please include the reason for the return in your package. To return your order, please contact me at customerservice@bohtieque.com.

Please note that items must be returned within 30 days of receipt.





Newsletter


Connect with us: Facebook Twitter